lb89 Terms & Conditions

By accessing, browsing, or using the lb89 platform — including the website, any mobile interface, and all associated services — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("the Player") and lb89 ("the Platform", "we", "us", "our").

If you do not agree to any part of these Terms, you must immediately cease using lb89. Continued use of the platform following any update to these Terms constitutes acceptance of the revised version. It is your responsibility to review these Terms periodically for changes.

Access to and use of lb89 is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. lb89 strictly enforces a 21+ age policy across all services. Persons under 21 years of age are not permitted to register, deposit, wager, or claim any bonus on lb89 under any circumstances.
• You are physically located in Bangladesh at the time of accessing the platform.
• You are accessing lb89 for personal, recreational purposes only — not on behalf of any third party, corporation, or entity.
• You are not subject to any court order, self-exclusion agreement, or other restriction that prohibits you from participating in gambling activities.
• You are not employed by lb89, any of its affiliated companies, or any game provider whose products appear on lb89, in a role that could create a conflict of interest.

By registering an account on lb89, you represent and warrant that you satisfy all eligibility criteria listed above. Providing false information to circumvent these requirements is a material breach of these Terms and will result in permanent account closure and forfeiture of any balance held.

To access lb89's betting, casino, and payment services, you must register a player account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, contact details, and a valid payment method registered in your own name.

One Account Per Player: Each individual may hold only one lb89 account. Duplicate accounts — including accounts registered under different names, email addresses, or mobile numbers belonging to the same person — are prohibited. If duplicate accounts are identified, lb89 reserves the right to close all associated accounts, merge balances, or apply other appropriate remedial measures at its sole discretion.

Account Credentials: You are solely responsible for maintaining the confidentiality of your lb89 username and password. You must not share your login credentials with any other person. Any activity conducted through your account while your credentials are in use — whether by you or a third party — is your sole responsibility. If you suspect unauthorised access to your account, you must notify lb89 support immediately via live chat.

Account Verification (KYC): lb89 is required to conduct Know Your Customer (KYC) verification before processing any withdrawal request. KYC documents typically include a government-issued photo ID (NID or passport) and proof of the payment method used for deposits. Players who fail to complete KYC within a reasonable period after being requested to do so may have their accounts suspended.

lb89 accepts deposits exclusively via payment methods supported by the platform at the time of your transaction. Currently accepted payment methods include bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are conducted in Bangladeshi Taka (BDT).

Minimum Deposit: The minimum deposit amount on lb89 is ৳100. There is no upper limit on individual deposits, though lb89 reserves the right to apply transaction limits or request source-of-funds documentation for large deposits.

Own Funds Only: Players may only deposit funds from payment accounts registered in their own name. Depositing funds on behalf of another person, or accepting deposits from a third party into your lb89 account, is strictly prohibited and will be treated as fraud.

Processing Times: Deposits via bKash, Nagad, and Rocket are typically credited to your lb89 balance within 60 seconds of a successful transaction confirmation. Deposits via bank transfer may take longer depending on the processing times of the issuing bank. lb89 is not responsible for delays caused by third-party payment processors.

Players may request a withdrawal of their available lb89 balance at any time, subject to the conditions set out in this section. All withdrawal requests are processed to the same payment method used for the most recent deposit, unless lb89 determines otherwise for operational or compliance reasons.

Verification Requirement: A fully completed KYC verification is mandatory before any withdrawal is processed. lb89 will not release funds to unverified accounts. Players who have not yet submitted KYC documents are advised to do so proactively via the lb89 account portal to avoid delays when they wish to withdraw.

Minimum Withdrawal: The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.

Processing Times: Verified withdrawals to bKash and Nagad are typically processed within 15 to 30 minutes. Withdrawals to bank accounts may take 1 to 3 business days depending on the receiving bank's processing schedule. Processing times quoted are estimates and are not contractually guaranteed.

Withdrawal Restrictions: lb89 reserves the right to delay or withhold a withdrawal pending completion of KYC verification, investigation of suspected fraudulent activity, or review of any active bonus wagering requirements. Players will be notified of any such hold via the contact details registered on their account.

lb89 offers a variety of promotional bonuses to eligible players, including welcome bonuses, deposit match bonuses, free spins, enhanced cricket odds, and seasonal promotions tied to events on the Bangladesh calendar such as BPL season, Eid, Pohela Boishakh, and ICC tournament windows.

All bonus offers are subject to the specific terms published alongside each promotion. The following general conditions apply to all lb89 bonuses unless an individual promotion's terms expressly state otherwise:

• Bonuses are available to players who have a fully registered and verified lb89 account in good standing.
• Each bonus offer may be claimed once per player, per household, per device, and per IP address, unless stated otherwise.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's individual terms.
• Bonus funds must be used within the validity period specified in the relevant promotion. Unused bonus funds will be forfeited upon expiry.
• Not all games contribute equally to wagering requirements. Typically, slots contribute at a higher rate than live casino or table games. Contribution rates are published in each promotion's terms.
• lb89 reserves the right to cancel any bonus, clawback bonus funds, or void associated winnings if it determines that a player has engaged in bonus abuse, irregular play patterns, or any activity designed to circumvent the intended purpose of the promotion.

lb89 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Changes to promotions will not affect bonuses already in use by eligible players at the time the change is made, unless fraud or abuse is involved.

All sports bets placed on lb89 are subject to the betting rules applicable to the relevant sport and market. These rules govern outcomes, settlement procedures, void conditions, and dispute resolution. Players are responsible for familiarising themselves with the applicable rules before placing any wager.

Acceptance of Bets: lb89 reserves the right to refuse, limit, or void any bet at its sole discretion, including where the bet is placed on erroneous odds caused by a pricing error, where the bet exceeds the applicable stake limit for the market, or where lb89 has reasonable grounds to suspect irregular or manipulated activity related to the event being wagered on.

Odds: All odds are displayed in decimal format and are subject to change up until the moment the bet is accepted and confirmed. Odds displayed at the time you submit your bet slip are not guaranteed until lb89 confirms the bet. In live in-play betting, odds change continuously in response to match events.

Settlement: Bets are settled based on the official result of the relevant event as determined by the competent governing body (e.g., the Bangladesh Cricket Board for BPL fixtures, ICC for international matches). In the event of a dispute about the official result, lb89's decision, based on information from the relevant governing body, is final.

Void Bets: A bet may be declared void where the event is cancelled, postponed beyond a defined threshold, or where the market is affected by circumstances that render a fair settlement impossible. Voided bets are refunded at the original stake amount.

All casino games available on lb89 — including slots, live dealer tables, crash games, Teen Patti, and Andar Bahar — are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Habanero, Play'n GO, Red Tiger, and Quickspin. Each game operates under the rules published by its respective provider.

RNG Certification: All non-live casino games use a certified Random Number Generator (RNG) to determine outcomes. Game outcomes are statistically independent — prior results have no influence on subsequent rounds. lb89 does not influence or modify game outcomes in any way.

Disconnection Policy: If your connection is interrupted during a live casino game or crash game round, lb89's system will handle the round based on the game provider's disconnection policy. Generally, if a round has been initiated and a stake confirmed, the round will be settled on its outcome regardless of connection status. lb89 is not responsible for losses resulting from player-side connection failures.

Minimum and Maximum Bets: Individual game titles carry their own minimum and maximum bet limits as set by the game provider. These limits are displayed within the game interface. lb89 may apply additional platform-level limits in certain circumstances.

The following activities are strictly prohibited on lb89 and will result in immediate account suspension, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Fraudulent activity, including using stolen payment credentials, chargebacks, or falsified identity documents.
• Bonus abuse, including creating multiple accounts to claim the same promotion, placing offsetting bets to meet wagering requirements without genuine engagement, or exploiting pricing errors.
• Collusion, including coordinating with other players to manipulate game outcomes or share hand information in live casino games.
• Automated betting, including the use of bots, scripts, artificial intelligence tools, or any software designed to place bets without direct manual input from the registered account holder.
• Match manipulation or insider information, including placing bets with knowledge of fixed or manipulated sports outcomes.
• Money laundering, including depositing funds derived from criminal activity or using lb89 as a conduit to transfer funds between payment methods without genuine gambling activity.
• Attempting to hack, probe, or disrupt lb89's platform, servers, or any connected infrastructure.

lb89 cooperates fully with law enforcement and regulatory bodies in the investigation of any activity that may constitute a criminal offence under applicable Bangladeshi law.

lb89 reserves the right to suspend, restrict, or permanently close a player's account at its sole discretion where it has reasonable grounds to believe that these Terms have been breached, where fraudulent activity is suspected, where KYC requirements have not been met within a reasonable period, or where the player requests self-exclusion under the Responsible Gaming provisions.

Player-Initiated Closure: Players may request permanent account closure at any time by contacting lb89 support via live chat. Upon closure, any verified real-money balance will be refunded to the player's registered withdrawal method, subject to completion of any outstanding KYC requirements. Bonus balances and bonus-derived winnings subject to incomplete wagering requirements will be forfeited upon closure.

lb89-Initiated Closure: Where lb89 closes an account due to a breach of these Terms, any balance held in the account — including real-money balances — may be withheld pending investigation. If the investigation confirms a material breach, lb89 reserves the right to permanently forfeit the full account balance as a remedy for the damage caused.

lb89 is committed to promoting responsible gambling and providing players with the tools and information they need to stay in control. Gambling is intended to be an enjoyable form of entertainment. If gambling stops being fun or begins to affect your finances, relationships, or mental health, we strongly encourage you to make use of the tools available to you.

The following responsible gaming tools are available to all lb89 players at any time via the account settings or by contacting live chat support:

• Deposit Limits: Set a daily, weekly, or monthly cap on the total amount you can deposit. Limits take effect immediately when set and can only be reduced without a waiting period — increases require a mandatory cooling-off period before taking effect.
• Session Time Reminders: Receive a notification after a chosen period of continuous play, reminding you of how long you have been active on the platform.
• Cooling-Off Period: Take a short break from gambling by suspending your lb89 account for a defined period (minimum 24 hours, maximum 6 weeks). During a cooling-off period, you will not be able to log in, deposit, or place bets.
• Self-Exclusion: Permanently or indefinitely suspend your lb89 account. Self-exclusion periods range from one week to permanent closure. Once activated, self-exclusion cannot be reversed before the chosen period expires. Contact lb89 live chat support to activate self-exclusion.

lb89 strictly enforces a 21+ age policy. Players who are found to be under 21 years of age will have their accounts immediately closed, all funds returned to the registered payment method, and any winnings forfeited. If you are concerned that a person under 21 may be accessing lb89, please contact us immediately.

lb89 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at lb89.io/privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected during the registration, KYC, and payment processes — including your name, date of birth, National ID number, contact details, and payment method information — is used solely for the purposes of account management, identity verification, fraud prevention, and regulatory compliance. lb89 does not sell personal data to third parties for marketing purposes.

lb89 retains player data for as long as the account remains active and for a period thereafter as required by applicable law and internal compliance obligations. Players may request access to, correction of, or deletion of their personal data by contacting lb89 support, subject to lb89's legal obligations to retain certain data.

All content on the lb89 platform — including but not limited to the lb89 brand name and logo, website design, layout, graphics, text, software, and game interfaces supplied by lb89 itself — is the intellectual property of lb89 or its licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lb89 platform for personal, recreational purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, reverse-engineer, or create derivative works from any lb89 content without prior written consent from lb89.

Game content supplied by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe remains the intellectual property of those respective providers and is licensed to lb89 for display on the platform. Players have no rights in respect of such third-party content beyond their right to use it within the context of the lb89 gaming environment.

To the fullest extent permitted by applicable law, lb89 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the lb89 platform, including loss of profits, loss of data, or gambling losses incurred during normal platform use.

Platform Availability: lb89 does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, technical failures, or circumstances beyond lb89's reasonable control may result in temporary unavailability. lb89 is not liable for any betting or gaming opportunities missed due to platform downtime.

Third-Party Services: lb89 is not responsible for the performance, availability, or conduct of third-party payment processors, game providers, or any other third-party service integrated into the lb89 platform. Disputes with third-party providers must be resolved directly with the relevant provider.

lb89 reserves the right to amend, update, or replace these Terms at any time. Where a change is material — meaning it substantively affects player rights or obligations — lb89 will provide reasonable notice by publishing the updated Terms on this page with a revised "Last Updated" date and, where practicable, notifying registered players via email or in-platform notification.

Your continued use of the lb89 platform after the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must stop using lb89 and request account closure in accordance with Section 10 of these Terms.

Minor changes — such as typographical corrections, clarifications of existing provisions, or updates to contact information — may be made at any time without specific player notification, but will always be reflected in the updated Terms document on this page.

If you have any questions about these Terms & Conditions, or if you wish to raise a dispute, request account closure, activate responsible gaming tools, or seek clarification on any aspect of lb89's policies, please contact the lb89 support team using the following methods:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the lb89 platform. This is the fastest way to reach the lb89 support team for urgent matters.
• Email: [email protected] — for formal written correspondence, complaints, and KYC-related queries. lb89 aims to respond to all email enquiries within 24 hours (Bangladesh Standard Time, UTC+6).

lb89's support team is staffed by agents familiar with the Bangladesh market context, including local payment processes, cricket betting, and account management procedures. All support communications are conducted in English.